Festa Winter Palace

Borovets, Samokov- Show on map
Very Good 2 reviews
6.6
  • Cleanness

    8.5

  • Location

    9.2

  • Services

    8.2

  • Meal

    4.0

  • Room

    5.0

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Available options

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Services and amenities

General

  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • Dryer

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Luggage storage
  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Wake-up service
  • Telephone
  • Laundrycharged separately
  • Dry-cleaningcharged separately

Meals

  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Packed Lunches

Internet

  • Free Wi-Fi

Transfer

  • Airport transportation
  • Transfer services
  • Car rentalcharged separately

Languages Spoken

  • English

Tourist services

  • Tour assistance

Recreation

  • Billiards
  • Karaoke
  • Nightclub
  • Hiking
  • Sun Deck

Parking

  • Parking
  • Parking nearby
  • Garage

Pool and beach

  • Swimming pool
  • Indoor Pool
  • Beach facilities

Business

  • Business center
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Table Tennis
  • Fitness facilities

Beauty and wellness

  • Steam room
  • Sauna
  • Massagecharged separately
  • Spacharged separately

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
  • Kids club

Winter sports

  • Ski storage
  • Ski-in/ski-out
  • Skiing
  • Ski school
  • Ski facilities rentalcharged separately

Pets

  • Pets Not Allowed

Conditions of accommodation

Check-in and check-out

Check-in

14:00

Check-iout

12:00
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Very Good 2 reviews
6.6
  • Cleanness

    8.5

  • Location

    9.2

  • Services

    8.2

  • Meal

    4.0

  • Room

    5.0

  • Price

    8.3

  • Price

    8.3

Roxanna Feb 26, 2023
Pleasant4.6

What Guests Liked

The swimming pool, sauna Size of rooms Location

What Guests Didn’t Like

No warm welcome, no welcome drinks for us after a long journey. Childrens beds like army camping beds, slats kept falling, staff very unpleasant, never said hello or good morning. The spa was lovely but again staff quite rude, daughter accidently had towel in her hand and got chased up the stairs yelling "give us back our towel" Got told to be quiet in the bar area about 9 even though we were the same volume as everyone else. Brochure says complimentary ski storage, but this is wrong, its only free if you hire from them, if you brought your own....u have to pay, daily! Rooms were good size but we had a strange hole in the wall, carpets need a deep clean. Tassimo machine didnt work and you got to pay per pod, no kettle for the free crappy coffee. Maids arent so good, they had taken all towels and not replaced, so i had to go to reception wet, twice due to a language barrier. Breakfast, warm water, warm juice, lack of seating. The building as a whole is beautiful and location great, just ashame the staff are just rude and i feel its a 4 star.

Jelena Mar 11, 2022
Fantastic10.0